Your data, handled with care

Privacy Policy

How we collect and use personal information when you visit moffhubsolutions.com or send us an enquiry. Drafted with the Data Protection Act 2019 of Kenya in mind.

Last updated May 2026

01

Who we are

Moffhub Solutions is the data controller for personal information collected through this site. Questions: info@moffhubsolutions.com.
02

What we collect

Contact-form submissions: name, email, phone, business name, and message body. Server logs: IP address, browser, pages visited (kept 90 days, used for security and analytics). No advertising trackers, no third-party analytics that profile you.
03

How we use it

To reply to your enquiry and discuss potential work. To improve the site (aggregated analytics). With your explicit opt-in, to send the occasional update about new packages or posts. Unsubscribe link in every email.
04

Who we share it with

Slack our team workspace receives an alert when you submit the contact form (your name, email, phone, message). Transactional email provider to deliver our reply. We do not sell your data, ever.
05

How long we keep it

Enquiries: kept while we're in active conversation, plus 24 months for follow-up. Marketing list: until you unsubscribe. Server logs: 90 days.
06

Your rights

Under Kenya's Data Protection Act 2019 you have the right to access your data, correct inaccuracies, request deletion (subject to retention obligations), object to direct marketing, and lodge a complaint with the Office of the Data Protection Commissioner. Email info@moffhubsolutions.com to exercise any of these.
07

How we protect it

HTTPS everywhere. Production databases encrypted at rest. Access limited to a small set of authorised staff. In the unlikely event of a breach affecting your data, we will notify you and the ODPC as soon as reasonably practicable.
08

Cookies

We use a session cookie required for the contact form's CSRF protection. No advertising cookies, no fingerprinting libraries.
09

Changes

We update this policy when our practices change. The version in force is the one published here on the date you visit.