01
Who we are
Moffhub Solutions is the data controller for personal information collected through this site. Questions: info@moffhubsolutions.com.
02
What we collect
Contact-form submissions: name, email, phone, business name, and message body.
Server logs: IP address, browser, pages visited (kept 90 days, used for security and analytics).
No advertising trackers, no third-party analytics that profile you.
03
How we use it
To reply to your enquiry and discuss potential work.
To improve the site (aggregated analytics).
With your explicit opt-in, to send the occasional update about new packages or posts. Unsubscribe link in every email.
04
Who we share it with
Slack our team workspace receives an alert when you submit the contact form (your name, email, phone, message).
Transactional email provider to deliver our reply.
We do not sell your data, ever.
05
How long we keep it
Enquiries: kept while we're in active conversation, plus 24 months for follow-up.
Marketing list: until you unsubscribe.
Server logs: 90 days.
06
Your rights
Under Kenya's Data Protection Act 2019 you have the right to access your data, correct inaccuracies, request deletion (subject to retention obligations), object to direct marketing, and lodge a complaint with the Office of the Data Protection Commissioner. Email info@moffhubsolutions.com to exercise any of these.
07
How we protect it
HTTPS everywhere. Production databases encrypted at rest. Access limited to a small set of authorised staff. In the unlikely event of a breach affecting your data, we will notify you and the ODPC as soon as reasonably practicable.
08
Cookies
We use a session cookie required for the contact form's CSRF protection. No advertising cookies, no fingerprinting libraries.
09
Changes
We update this policy when our practices change. The version in force is the one published here on the date you visit.